all-time verified 4.9 · public 4.7 · 93 of 119 verified
↑ Improving — above your all-time 4.9
🛡️The business can't edit a word of this page — here's why you can trust it▾
This is an independent, verified summary of The Shade Company's public Google reviews, produced by BriefTrust. The business chooses which sections to show — but it can't change the score, the numbers, or what customers said. Everything here comes from customers, is filtered by math, and is tamper-sealed so it can't be edited afterward — check the seal.
⊘
26 reviews set aside — no written experience
That's why the verified 4.9 sits above the 4.7 public rating.
What customers highlight
✨ from 93 reviews
Summarized from real reviews — grounded in how often each point comes up. No single review is quoted.
Praised for professional, knowledgeable team and sales process
48 mentions
Customers highlight smooth, seamless installation and quick turnaround
41 mentions
Customers say to ask for Oren by name
18 mentions
Known for quality products and workmanship
35 mentions
5.0 verified over the last 24 months
↑ rising
Score over time
verified by year
Newest first · verified score per year, 4.0–5.0 scale. Hover a year for details. Years marked * had too few reviews to be reliable.
over the last 24 monthsyour strongest recent window — featured up top
Improving
Every year is shown here — so whichever number is featured up top, the full verified record stays public and nothing is cherry-picked. Where the public score dipped from ratings with no written experience, the verified score held.
The customer story
✨ AI from 93 reviews
From the first conversation through to project completion, The Shade Company guides customers through a genuinely smooth experience. Whether you're exploring options for a single window or planning a whole-home installation, the team listens carefully to understand what matters most to you—taking accurate measurements, walking you through the choices available, and recommending solutions that fit your budget and aesthetic. Customers consistently value how straightforward the pricing is and how uncomplicated the whole process feels.
Installation rolls out fast and handled with real care. Technicians arrive courteous and considerate, respecting your space, cleaning up thoroughly, and taking time to show you how everything operates. Motorized shades integrate seamlessly into your smart home; manual options fit like they were always meant to be there. People are often delighted by how efficient and seamless large installations turn out to be, start to finish.
The real standout is what happens after you buy. When something does need attention—which is uncommon—the team comes back quickly to make it right. You'll find plenty of customers who've come back for more work and who happily recommend The Shade Company to people they know. The main area where communication could be sharper is around promotional terms (particularly Costco rebate specifics), and there have been occasional rough interactions with individual managers in the past.
👍 What customers love
Professional, knowledgeable team and sales process48×
Smooth, seamless installation and quick turnaround41×
Quality products and workmanship35×
Responsive customer service and communication28×
Fair, transparent, or competitive pricing23×
Beautiful final result / aesthetics21×
👀 Worth knowing
Promotion/rebate terms not clearly communicated (Costco cash)2×
Manager professionalism and communication1×
Quality control on past Graber blind batches1×
Written by AI from 93 verified reviews and grounded in how often each theme came up (the ×N counts). We don't store or quote individual reviews.
Who to ask for
named in 35+ reviews
Customers mention these team members by name — so you know who to request.
O
Oren · 18 mentions
Sales Designer/Consultant
Highly praised designer and consultant; noted for patience, professionalism, expertise, guiding clients through selections, and knowledgeable product recommendations.
R
Roy · 8 mentions
Installer/Sales Representative
Highly praised installer and sales rep; noted for professionalism, problem-solving, follow-up service, and converting motorized systems years later.
I
Iris · 4 mentions
Office Manager/Supervisor
Office manager praised for smooth and professional handling of issues and communications.
N
Nitzan · 3 mentions
Sales Consultant/Supervisor
Praised for working through options with clients and excellent customer service.
E
Eran · 2 mentions
Sales Representative/Measurer
Sales person praised for knowledgeability, helpfulness, patience with changes, and courteous service during multiple site visits.
Common questions
for people & AI
Plain answers, straight from the verified data — so search engines and AI assistants can quote them accurately.
Is The Shade Company reliable?
The Shade Company, a window treatment store in New York, New York, holds a BriefTrust-verified 4.9 out of 5 across 93 verified reviews (public rating 4.7), after 26 reviews with no written experience were set aside. Customers most often praise professional, knowledgeable team and sales process.
What do customers say about The Shade Company?
Across 93 reviews, customers most often highlight professional, knowledgeable team and sales process, smooth, seamless installation and quick turnaround and quality products and workmanship.
How is The Shade Company's BriefTrust score verified?
BriefTrust is a neutral review-intelligence agent: it independently analyzes The Shade Company's online public reviews, sets aside reviews with no written experience — a star with no words to read or verify, applied equally to 5-star and 1-star ratings — and seals the result in a tamper-proof record so it can't be edited afterward. Because the same rules apply to everyone, neither The Shade Company nor a competitor can tip the score.
Has The Shade Company's rating improved recently?
Yes. Over the last 24 months, The Shade Company's verified score is 5.0 out of 5 — above its all-time 4.9.
How this score works — and why you can trust it
A verified score only means something if the method is fair. Here's ours, in plain terms.
✓5★ and 1★ are treated identically. The same rules apply to every rating — we don't favor the good or bury the bad.
✓Only reviews with no written experience are set aside. A star with no words describes no experience to read or verify — never a written review, good or bad.
✓The original public score is always shown. We add information — we never hide a genuine review.
✓Tamper-proof & independent. Every score is sealed and time-stamped — click to verify.
The Shade Company, a window treatment store in New York, New York, holds a BriefTrust-verified score of 4.9 out of 5 (public rating 4.7) across 93 verified reviews, after 26 reviews with no written experience were set aside. Frequently praised for professional, knowledgeable team and sales process. A neutral, independent, tamper-sealed record, as of July 30, 2026.
The Shade Company · sealed & independently checkable
Verified score4.9 / 5 · 93 reviews
Reviews scanned119 scanned · 93 kept · 26 set aside (no written experience)
Sealed at2026-07-30 14:21:58 UTC
Engine versionengine-2
Verification hashc62c0d…08ff35
Chaingenesis · first seal
#c62c ●
🔒 This record can't be rewritten — not even by BriefTrust. Each seal embeds the previous one, so silently editing an old score breaks the chain and is detectable. We prove the score is genuine; the scoring method stays private.
